EME Consulting Recruitment (Application Guide and Requirements) – 2017

EME Consulting Recruitment 2017. EME Consulting is an active consulting firm providing services in Civil, Architectural Engineering and Co.

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We are recruiting to fill the position below:

Job Title: Client Relationship Officer
Location:
Lagos
Responsibilities

  • You will lead and support your team in collaboration with project managers and subject matter experts within our Operations
  • Partner closely with senior customer service leaders to understand business needs and requirements.
  • Cultivate and maintain key contact relationships with clients
  • Work with a team of analysts to support process improvements and strategic initiatives for our growing Sales & Service team.
  • Communicating and upholding servicing standards to direct reports
  • Provide routine updates to one’s manager on the completion of daily, weekly and monthly deadlines
  • Focus heavily on hand-offs between customer service and partner teams, as well as, intra-customer service process opportunities
  • Communicating daily to ensure the staff are aware of procedures, daily counts, and ongoing movements
  • Implement a plan of action to monitor the success of a streamlined and efficient customer service process and toolset.
  • Responsible for monitoring the stock differences at collection points and investigating any issues.

Qualifications

  • Highly flexible, adaptable to change and with an aptitude for learning.
  • Excellent oral, written communication and presentation skills.
  • Demonstrates creativity in evaluating alternatives and the recommendations of solution
  • SQL and Lean Six Sigma is an added advantage
  • Experience of working within a fast paced environment and be hands on when it comes to giving exceptional customer service.
  • Exceptional analytical and problem-solving skills
  • Bachelor’s Degree required
  • A positive attitude, be motivated, conscientious

Job Title: Project Manager/ Associate
Location:
Lagos
Responsibilities

  • Manage the set-up and implementation of a number of business systems projects.
  • Ensure the successful delivery of projects to plan and within budget, while ensuring that the deliverables meet the underlying business case.
  • Create and manage project plans ensuring appropriate feedback and buy-in from all functional groups.
  • Proactively assess project issues and facilitate mitigation plan to ensure project success.
  • Present status updates and report on potential issues and mitigation plans to steering group.
  • Candidate will be required to undertake consultancy assignments and providing advisory support to Clients and contribute to formulation of design concepts and approaches
  • Manage project risks and issues actively in line with risk and issue management procedures.
  • Determine and resolve project slippage and scope changes in respect of the overall project, prioritize deliverables to ensure milestones are me.

Qualifications

  • A level of experience working in relevant sectors (Civil infrastructure, land development, FMCG / manufacturing environment and utility design)
  • A team player who has the ability to motivate others, making it fun while getting the job done.
  • Proven experience of project management techniques including Prince2, PMI, etc.
  • A Degree or equivalent qualification in a relevant discipline
  • Strong analysis, problem resolution, judgment and decision making skills.
  • Excellent communication, interpersonal and organizational skills

How to Apply
Interested and qualified candidates should send their application letter and Curriculum Vitae to: [email protected]

Application Deadline: 3rd November, 2017.

EME Consulting Recruitment (Application Guide and Requirements).

ExpoNG Team.

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